Did Not Receive The Tracking Number

Please note that once your package leaves our warehouse, we will not have any control over it. Please contact the shipping company for tracking information.

If your order is processed, you will receive a shipping confirmation email and tracking number within  5 days (excluding weekends). 

If you haven’t received the tracking information after 5 days, please open a support ticket.

Sometimes, if we receive a large number of orders, the shipment may be delayed. We are still a small business with limited staff. Even if we pack 12 hours a day, we still cannot receive some orders on the same day. Please allow more time to ship your order. 

Hope to get your understanding.