Providing Quality Customer Service is our top priority. Our Betafpv Team will work toward it even though there are some obstacles like language, time difference, and holiday. Please don't hesitate to contact us, if you wanna reach out to us:
- Email: support@betafpv.com
- Click here for Technical Support: Create a new ticket
- Facebook: @BETAFPV
- Marketing Collaboration: marketing@betafpv.com
Our professional staff is available to assist you.
- Monday- Friday: 9 A.M. - 7 P.M. CST
- Saturday: 9 A.M. - 7 P.M. CST (Take Turns Weekly)
- Sunday: Closed
Comments
15 comments
Looking for a replacement Flight Controller and frame for a Beta95v2
What usual time for answer? Im waiting for 4 days for it
hello soft camera has to go in the cetus x i have already ordered 3 of them none of them fit
It's really nice to have a comment section here. I wanted to talk about my first ever purchase.
I purchased the Cetus Pro Kit with extra batteries and spent over $300. When I recieved my drone, there were firmware issues.
The headset doesn't show flight times and goes to a black bugged out screen instead. There is no LAYOUT tab in settings to even modify the OSD and the connection cuts out a bunch from the smallest bumps or flips. I checked the internals and no chips are loose.
12 days passed and my order is still not processed, it says that the address information is not enough but i usually use it on every website, what should I do?
Its been 10 days my order is not shipped and the support is not replying to my tickets.
I have created 4-5 tickets NO REPLY!!
Its been 46 days!!!! And my order is still not delivered.
Got any updates?
I finally got my drone after nearly 8 weeks
Cetus X のELRSバージョンを購入しました。
BEATFLIGHTで設定をリセットしてしまいました。
工場出荷時にもどすにはどうしたらいいか教えてください。
よろしくお願いいたします。
設定の項目があればいいのですが
I have sent several requests which have gone ignored. I paid for an item YOU canceled for whatever reason or excuse. Now I need my money back since the item was cancel on YOUR behalf. When can I expect a FULL refund for the order I placed on August 25 2023. Today is September 3 now 9 days later and I still haven’t been able to get a proper response from this lame customer service. I NEED MY MONEY BACK ASAP!
Reading the post on here it looks like this is a scam. many people are reporting a long length of time after placing an order and no response from support after creating several tickets which has also been my case. If you are considering placing an order think twice!! Please read these messages and see how many peale are not getting what they paid for. IU should have ordered from a third party instead lie Ali express.
I have sent over 10 support request and the only thing Betafpv does is close all my tickets marking as Resolved. This is pure bullshit. I just got scammed out of my money and apparently there isn't jack I can do about it.
Es el peor servicio que tenido en mi vida, es un error comprar con esta marca cualquier producto que ofrecen no acepten reembolsos por que nunca llegan y ademas tampoco me llegaron los drones y baterías
Gaste mas de 400 dólares en un pedido y lo pedi para el día del viernes negro 24 de noviembre del 2023 y hoy es 10 de enero del 2024 y aun no recibo respuesta
Los números de seguimiento son falsos y están generando una mega estafa con las personas que comprar en el este sitio
SI VAS A COMPRAR
NO COMPRES ACA
ESTAFA
precaución
I notice a lot of people having issues with their order and thinking this company is a scam.
BETAFPV IS NOT A SCAM! THEY ARE LEGIT!
I got my drone from them and had issues which they resolved. They sent me a replacement part for my defective part. It took a few werks to receive my order but it was well worth the wait.
If it wasn't winter and snowy where I live, I'd be flying a lot more!
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