All orders will be processed within 2 business days of your payment clearing. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or some products out of stock, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
We are terribly sorry that we can’t ship batteries and BNF by DHL because of the strict restriction of shipping.
but you can choose DHL express services to deliver other products except for drones and battery, such as parts of drones, Radio Transmitters and so on.
Some special products are not applied to this rule.
The product list as follows:
- LiteRadio 2 Radio Transmitter
- VR01 FPV Goggles
- Micro Whoop Drone Storage Case
- Storage Case for 2-4S Micro Drone
- Storage Case for 1S Micro Drone
- BETAFPV Xmas Race Flag+LED Strip Light (1 PCS)
- BETAFPV Xmas Arch Gate+LED Strip Light (1 PCS)
With those big volume products in your package, while your package is more than 99USD, we are sorry that we still need to charge you some shipping fee.
Countries & Area That Can't Be Shipped Battery Without Purchasing of Whoop Drone
We can't ship the battery to the following countries and areas: Indonesia, South Africa, Philippines, Middle East, South America, Israel, Alaska, and US affiliated islands (Hawaii Puerto Rico)
How To Track My Parcel
We provide trackable shipping service to most of the package. Please click here to reach detail information.
Shipments will be sent to the address entered on our web page during checkout. We cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. We can only modify a wrong address if customer contacts us before the package is marked as shipped.
We cannot change shipping addresses after the order has been shipped, as the address information you enter is used as part of the fraud checks and fraud prevention. If additional fees are required to re-ship packages due to address errors, those fees may be passed on to the customer.
Packages that are returned because of an incorrect address provided by the customer will be subject to an additional shipping charge. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion.
Damaged Box or Incorrect Item(s)
If you receive damaged or incorrect item(s), contact Customer Support no later than 5 business days of receipt of your shipment to make the necessary corrections.
* All duties and taxes are the responsibility of the customer.
* Betafpv.com accepts no responsibilities and liabilities for delay in shipping time as this is beyond our control.